Principles of Change Management

What is Change Management?
Key Learning Outcomes of the Course
Module One- Individual Change
Module Two - Team Change
Module Three - Organisation Change
Module Four- Leading Change
Qualifications

What is Change Management?

Individual change is at the heart of everything that is achieved in organisations. We believe that in order to achieve this you need to follow a structured approach to changes in organisation.
Benefits of introducing a structured approach to Change Management are:

• Leaders are able to balance between short term and long term goals.
• Encourages leaders to be visionary and pragmatic
• Encourages leaders to balance their efforts, interests and outcomes.
• Managers are able to build a close relationship while keeping a suitable distance
• Organisations can pay attention to global issues while keeping an eye on the local issues

The best-selling book by Esther Cameron and Mike Green, Making Sense of Change Management, provides the basis for the APM
Group’s new set of qualifications around change management.

The qualifications are focused on helping people understand change management, the impact it has within their organisation and their role in the successful implementation of organisational change.

The Principles of Change Management course comprises four one-day workshops, building on change management knowledge and practices and focusing particularly on the effects of change in four key areas – individuals, teams, organisations and change leaders.
The Certified Change Leader course comprises a five-day workshop, supported by a mentoring scheme to help people currently running, or about to run, a major change initiative within their organisation. This course will help change leaders explore all the relevant issues and consider ways of maximising the benefits of the change initiative while minimising the potential negative impacts.

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Key Learning Outcomes

Following complete of the course?

• Identify why individuals resist change and how to assist people through change
• Understand how teams develop and how different personalities can affect its effectiveness
• Able to critically evaluate different types of organisational change and begin to build an integrated models of this organisation change process.
• Identify different leadership styles and their relationship with change

Module One - Individual Change
This Module covers how individuals deal with and adapt to change.
Module Content
1. How people learn
2. Factors influencing people's reaction to change
3. Four psychological approaches to change: Behavioural Cognitive Psychodynamic Humanistic
4. Personality & Change
5. Resistance to Change

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Module Two - Team Change
This module covers Team Change
Module Content
1. What a team is and different types of team
2. The importance of teams in change
3. The elements of an effective team
4. How teams change and develop
5. Belbin team types
6. Personality & teams
7. Different ways teams can effect organisational change

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Module Three - Organisational Change
This Module is Organisational Change
Module Content
1. Organisational metaphors – four key metaphors
2. Assumptions about organisational change
3. Introduction of different models of change – Lewin, Bullock and Batten
4. The dynamics of change – The Change Equation, Bridges, Senge
6. Using case studies to critically evaluate different models of change
7. Developing an integrated approach to change – Cameron process

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Module Four- Leading Change
This module is Leading Change
Module Content
1. The difference between management and leadership
2. Links between leadership and metaphor
3. Different types of leadership their different effects: adaptive, connective, visionary, storytelling
4. Leadership roles in the change process: Senge, O’Neill
5. Emotional competencies of leaders
6. Coping with the demands of leadership of change

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Qualifications

The Principle of Change Management Foundation Examination:

• Lasts one hour (sixty minutes) and is closed book
• It consists of four sections with fifteen questions per section (total sixty questions)
• Candidates MUST score 40 (fourty) out of 60 (sixty) to pass